At Chartered Commerce, we offer online courses that are accessible from anywhere, anytime. This Shipping and Delivery Policy outlines the process for delivering digital course materials to our students. Please read this policy carefully to understand how and when you will receive your course materials.
1. Digital Course Materials
1.1. Course Access
- Upon successful enrollment in an online course, you will receive access to the course materials through our online learning platform.
- Access details, including login credentials and instructions, will be sent to the email address provided during registration.
1.2. Delivery Timeframe
- Immediate Access: For most online courses, you will receive immediate access to the course materials once your payment has been successfully processed.
- Delayed Access: In certain cases, such as pre-enrollment or courses with a specific start date, access will be granted on the designated course start date.
2. Delivery Methods
2.1. Email Delivery
- You will receive an email confirmation upon successful enrollment, containing:
- Login credentials for our online learning platform.
- Instructions on how to access your course materials.
- Any additional resources or links required for your course.
2.2. Online Learning Platform
- All digital course materials, including videos, notes, assignments, and other resources, will be accessible through our secure online learning platform.
- You can log in to the platform using the credentials provided to view and download the materials as needed.
3. Non-Delivery
3.1. Failed Delivery
- If you do not receive your course access email within 24 hours of enrollment, please check your spam/junk email folder first.
- If the email is not in your spam/junk folder, contact us immediately at [Your Contact Email] for assistance.
3.2. Incorrect Information
- It is your responsibility to provide accurate contact information during registration. Chartered Commerce is not responsible for non-delivery of course materials due to incorrect email addresses or other contact information.
4. Technical Support
4.1. Access Issues
- If you experience any issues accessing your course materials, our technical support team is available to assist you. Please contact us at ccptna@gmail.com.
4.2. System Requirements
- Ensure that your device meets the necessary system requirements to access our online learning platform. These requirements will be provided to you at the time of enrollment.
5. Course Updates and Revisions
5.1. Ongoing Updates
- Chartered Commerce may periodically update course materials to reflect the latest industry standards and practices. You will automatically receive access to these updates if they are applicable to your enrolled course.
5.2. Notification of Updates
- You will be notified via email of any significant updates or changes to your course content.
6. Contact Information
If you have any questions or concerns regarding our Shipping and Delivery Policy for online courses, please contact us at:
Chartered Commerce
Website: https://charteredcommerce.org
Email: ccptna@gmail.com
Phone: +91 9570718434
Thank you for choosing Chartered Commerce for your educational journey. We are committed to delivering a seamless and enriching learning experience.