Cancellation and Refund Policy

Online Courses

  • Refund Eligibility:
    • Full refunds will only be issued if the cancellation request is received 7 days prior to the course start date.
    • If a student cancels within the eligible period, a processing fee of [Insert Percentage or Fixed Amount] may be deducted from the refund amount.
    • No refunds will be issued after the course has commenced.
  • Refund Process:
    • Refunds will be processed within 14 business days from the date of approval of the cancellation request.
    • Refunds will be credited back to the original payment method used during enrollment.

2.2. Offline Courses

  • Refund Eligibility:
    • Students are eligible for a full refund if the cancellation request is received 10 days prior to the course start date.
    • A processing fee of [Insert Percentage or Fixed Amount] may be deducted from the refund amount for cancellations made within the eligible period.
    • No refunds will be granted once the course has started.
  • Refund Process:
    • Refunds will be processed within 14 business days after the approval of the cancellation request.
    • Refunds will be issued via the original payment method or through a bank transfer.

3. Non-Refundable Fees

  • Application fees, registration fees, and any other fees specifically stated as non-refundable in the course brochure or enrollment agreement are not eligible for a refund under any circumstances.

4. Exceptional Circumstances

  • In the event of extraordinary circumstances (e.g., medical emergencies, personal crises), requests for refunds may be considered on a case-by-case basis at the discretion of Chartered Commerce. Documentary evidence may be required to support such claims.

5. How to Request a Cancellation or Refund

  • To request a cancellation or refund, please contact us via email at [Your Contact Email] or visit our office in person. Provide your full name, course details, and the reason for the request. Our team will review your request and respond within 7 business days.

6. Contact Information

For any queries regarding our Cancellation and Refund Policy, please contact us at:

Chartered Commerce
Website: https://charteredcommerce.org
Email: [email protected]
Phone: +91 9570718434

Thank you for choosing Chartered Commerce. We are committed to ensuring a fair and transparent process for all our students.